About Susan McLain
I currently work for Avalara Inc. based on Bainbridge Island in Washington state. I am their content specialist and develop content through researching and writing white papers, web pages, blogs, articles, case studies and many other things.
I am currently open to new job opportunities--especially within the Washington State / Pacific Northwest Region but I am open to relocating.
Review my resume and check my references.
Check out my profile and recommendations at my LinkedIn account.
Skills and Experience
- Quality process management (including Six Sigma training, FDA compliance, CFR, reliability, regulatory, and quality assurance)
- Change control management
- Business analysis-development of requirements, specifications, and additional project management level documentation
- Technical writing and illustration
- End user manuals
- Illustrated guides
- Installation guides
- Test protocol and requirements development
- Web copy and design
- Search engine optimization
- Keyword development
- Readability and usability design and consulting
- Marketing management and communications
- White papers, press releases, case studies
- Sales toolkits
- Responses to RFPs
- Branding and marketing plan development
- Graphic design and copywriting
- Brochures, logos, flyers, magazine ads and articles, stationery
- Proofreading and editing
- Translation coordination and writing for translation
- Usability engineering and interface design
Background
I have 16+ years experience writing and designing for many industries including medical devices, database driven software, networking technologies, and enterprise services. My knowledge areas include medical devices, pharmaceuticals, networking technologies including terrestrial and satellite, interactive distance learning, databases, unemployment insurance, sales and use tax, and small and medium businesses (of just about every type and business).
Contact Me Today!
360-464-8571
susan@thewritingway.com
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